patient feedbacks

PATIENT DETAILS

Name      : Athiqa
Email      : athiqas@gmai.com
Subject   : laparoscopic ovarian cystectomy
Phone     : 9591723332
Message : Grt work….. Keep up the good job.Entirely its D best…..
How did you come to know about Punya Hospital? : From website

A. Admission

1. Guidance & support provided in completing paper work & formalities for admission. : Excellent
2. Courtesy and friendliness of admission staff. :    Excellent
3. Time taken to complete admission process.   :    Excellent

B. Doctor

1. Clarity provided about your condition and line of treatment. : Excellent
2. Care & attention (in terms of regular visit & time spent)         : Excellent
3. Doctor’s efforts to include you in the decision about your treatment. : Excellent

C. Nursing care

1. Courtesy & friendliness of Nursing Staff. : Excellent
2. Care & attention (in terms of Medication). : Excellent
3. Response to your needs. :
4. Respect for privacy and dignity. : Excellent

D. Diagnostics (Pathology, Radiology etc)

1. Courtesy & friendliness of Staff. : Excellent
2. Clarity of Instructions. : Excellent

E. Food Services

1. Quality of food & Beverage served. : Excellent
2. Variety of food served. : Excellent
3. Promptness of service : Excellent
4. Information & guidance provided by dietitian regarding your diet. : Excellent

F. Housekeeping

1. Cleanliness of the room, toilet & Linen. : Excellent
2. Response to your needs. : Excellent
3. Courtesy & helpfulness of the Housekeeping staff. : Excellent

G. Security :

1. Courtesy of the security guards. : Excellent
2. Professionalism of security guards. : Excellent

H. Billing

1. Billing counseling (in terms of explanation of charges/ bills) : Excellent
2. Promptness of billing process. : Excellent
3. Courtesy & helpfulness of the billing staff. : Excellent

I. Discharge

1. Promptness of discharge process. : Excellent
2. Discharge counseling (In terms of Post discharge care & follow up) : Excellent
3. Convenience of discharge process. : Excellent

Overall Experience

1. How would you rate your overall experience at Punya Hospital. : Excellent

Questions :

What did you like the most about Punya hospital? : Entirely its D best…..
What did you like the least about Punya hospital? : Nthng
Any suggestion you would like to put forward which will help us to serve you better : No
Would you like to recommend any staff for their outstanding Performance? Please specify name & reason. :Dr punya and the team………… Rocks 🙂